Rotork has launched a new Reliability Services program that increases the dependability of site assets. The service offering ensures that the most appropriate response is provided based on the criticality of the customer’s application.

The new three-tiered approach provides the customer with options on the level of cover required for their assets, and Rotork will work with customers to help identify their unique requirements and put together a tailored package appropriate for their site. These tiers are Basic (Health Check), Standard (Planned Maintenance), and Premium (Enhanced Maintenance).

Basic (Health Check) is a non-intrusive assessment of the condition of site assets relative to the design specification and operational use. Standard (Planned Maintenance) includes the activities within Basic and adds an intrusive inspection that provides an improved level of insight into the health of site assets. Premium (Enhanced Maintenance) encompasses everything the previous two tiers include and adds condition-based monitoring, all parts, and Rotork’s Intelligent Asset Management (iAM) reporting.

Mike Pelezo, Rotork’s site services director, adds, “Our new service program centers around maximizing process uptime and asset availability for our customers.”