Replacing underperforming or failed pumps can be a costly exercise—not only the upfront cost, but the potential losses that comes from unexpected downtime in facility operations. On a recent jobsite, one Dura Pump customer was able to sidestep these issues thanks to speedy and steady work from our team of pump experts.
MINIMIZING DISRUPTION TO THE WATER SUPPLY
Dura Pump was contacted by a customer in the education sector who was experiencing a series of issues with their pump system. Having experienced booster failures on a couple of the pumps, our customer was left vulnerable to losing their water supply completely should the last pump have failed.
With these challenges in mind, the customer contacted Dura Pump and requested that our team replace three of the pumps and inverters on their triple booster set.
Given their busy day-to-day work, it was imperative that this job was completed in a way that would minimize downtime and potential disruption.
BESPOKE SOLUTIONS TO CUSTOMER NEEDS
The team at Dura Pump kicked the project off by carrying out a series of consultations with the customer, taking time to understand the customer’s unique pump requirements. Following this initial process, our team was in a position to propose a solution that would resolve these issues quickly and effectively.
Dura Pump proposed supplying and installing three Lowara SV Pumps, featuring motor-mounted Hydrovar inverters. This was down to the fact that the system’s existing inverters had been superseded by a newer, more advanced model. Because of this, Dura Pump got to work in reconfiguring the system’s settings, reprogramming it onto the new inverters.
GETTING RIGHT TO WORK
To begin this process, our engineers replaced the two failed pumps in order to ensure the system remained fully operational, whilst also ensuring that the building wasn’t at risk of losing water. Once the brand new Lowara SV Pumps had been fully installed and commissioned, the Dura Pump team then replaced the final pump, which was previously the only pump supplying water to the building.
At this point, all three pumps had been replaced as specified. Following this stage, Dura Pump engineers installed link wires between each inverter before programming them to the correct set pressure; as well as to alternate duty between each pump. By taking this action, our team ensured that the pumps were communicating together to share the duty required and provide a constant water pressure to the building.
SUCCESS IN THE SHORT AND LONG TERM
Following the completion of this project, Dura Pump was pleased to see the customer enjoy a number of positive results.
The customer was now able to benefit from an upgraded system, with the installation of that upgraded system not compromising their water supply. Beyond this major benefit, the customer’s system was now up-to-date and fully supported by a twelve-month warranty. Plus in the event of a future failure, spares would be available.
FOR MORE INFORMATION
Dura Pump supplies, installs, repairs, and maintains pumps, pump systems, valves, packaged pump stations, booster sets, and pressurization sets to all major industries including facilities management and construction. Dura Pump is the fluid control specialist that guarantees increased productivity and profitability for our clients through reliable and efficient solutions. For more information, visit www.durapump.co.uk.
MODERN PUMPING TODAY, June 2024
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