What if you could have your OEM system watched by the engineers who built it? Imagine continuous OEM supervision that catches abnormal conditions before they can create a shutdown. Plus, if an issue arises, troubleshooting has already begun, the data is encrypted and outbound-only, and you keep full operational control.
PSB Industries, a specialist in the design and fabrication of systems for dehydrating and purifying gases and liquids, has started its new Remote Monitoring Service, giving customers direct OEM visibility, faster technical support, and a more proactive approach to maintaining uptime and system performance.
REMOTE MONITORING SERVICE
PSB’s Remote Monitoring Service is designed as a layer of expert oversight, not a replacement for plant control. Site personnel continue to operate the equipment, while PSB’s OEM specialists provide continuous visibility into system status and alarm sequences.
For operators this means direct OEM insight into how equipment behaves over time. By tracking operating data and alarm activity, PSB can help identify event sequences, distinguish root causes from symptoms, and begin troubleshooting sooner than a traditional back-and-forth support process often allows.
The service is designed to help customers identify abnormal operating conditions earlier, reduce unplanned downtime, and improve long-term reliability while keeping all operating authority with on-site personnel.
HARDWARE AND SOFTWARE IN FULL ALIGNMENT
The Remote Monitoring Service combines installed hardware, secure connectivity, and ongoing OEM technical support to provide continuous visibility into system status and alarm activity. Core service deliverables include an OptixEdge industrial edge gateway, secure cloud-connected data collection, continuous alarm monitoring, remote troubleshooting and diagnostics, root-cause analysis of abnormal or recurring events, technical review of operating data and gas sample analysis, and semiannual site visits with performance assessments.
For customers operating PSB systems, the offering is intended to move support beyond reactive troubleshooting. By monitoring operating conditions continuously, PSB Services can help identify event sequences, distinguish root causes from symptoms, and begin troubleshooting sooner than a traditional back-and-forth support process often allows. This earlier visibility supports faster recovery, improved reliability, and stronger asset performance over time.
YOU ARE IN CONTROL
Additional customer benefits include priority access to OEM service, reduced hourly service rates, and a structured annual support package that includes pre-purchased service hours. Those hours can be used for alarm troubleshooting, process optimization and performance reviews, technical consultation, and operator training, giving customers a practical framework for ongoing operational support.
Designed as a layer of expert oversight on top of existing operations, PSB’s Remote Monitoring Service turns critical systems into continuously watched assets, not black boxes. With OEM eyes on live operating data and alarm sequences, customers gain a practical way to cut unplanned downtime, strengthen reliability, and keep production running when every minute counts.
Brian Meyer is vice-president of sales for PSB Industries. from its highly skilled workforce to unique manufacturing capabilities, PSB Industries is well equipped to handle any size job, from concept to completion and beyond. PSB houses everything needed to complete customers’ requirements from start to finish, PSB’s 350,000 square-foot facility includes: three covered and two outside loading docks, twenty functional production bays with overhead-crane lifting capabilities in each, six multimedia blasting booths, ventilated and heated paint booths, control panel shop and over 60,000 square feet of warehouse space. For more information, visit www.psbindustries.com.